A hosted PBX solution is a cloud-based phone system that works over the Internet. Its benefits include lower costs, easier maintenance, and more flexibility and scalability.
The first step in choosing a PBX is to determine your needs and budget. Then, you should compare hosted PBX services to find one that fits your business.
Cloud-based
Cloud-based PBX solutions are hosted and powered entirely over the Internet, with no physical hardware required. Employees can use desk phones, softphones and even mobile devices to connect with business calls from anywhere there’s an Internet connection.
This technology has become increasingly popular due to the number of features it offers over traditional PBX systems. Modern hosted PBX solutions integrate with other unified communication tools to give a smoother call experience.
Hosted PBX solutions also make it easy to scale as your business grows and employees work from different locations. This makes it a better choice than on-premises PBX systems, which require specialized PBX technicians to manage, and can be difficult to extend off-site.
Scalable
Hosted PBX Solutions are the perfect solution for any business looking to grow or change their communication services. Because hosted PBX solutions are cloud-based, they can easily scale to accommodate changing needs without having to make costly investments.
They also allow businesses to move their offices or expand to different locations with ease. This is important for any company that has employees who work remotely or travel frequently, which are both more common than ever before.
Unlike traditional PBX systems, hosted PBX solutions have the ability to easily add or remove users as needed without having to call in for help. This scalability allows you to get more value out of your investment and avoid having to over-buy or over-build for the future.
Adaptable
The ability to adapt your business phone system is one of the top benefits of hosted PBX solutions. This allows you to easily add more lines or functionality, scale your service up or down based on demand and take advantage of new features when they become available.
A hosted PBX solution also takes all the hassle out of technology and software upgrades. Your provider will handle all these tasks, leaving you to focus on running your business.
Hosted PBX systems also offer many mobility options that make it easier for employees to work from anywhere. From IP desk phones to softphones, employees can choose a device that works best for them.
Cost-effective
Hosted PBX solutions allow companies to make the most of their phone systems at a fraction of the cost. These systems are hosted over the Internet, which means they do not have to be purchased or installed at the office.
The hosted PBX service provider owns and maintains the hardware required for transferring digital data packets that contain communications between callers. This technology is called VoIP (voice over internet protocol).
In comparison, traditional PBX systems require expensive equipment and can be difficult to maintain. Furthermore, a business may not have the funds to purchase new phones or add additional features when needed.
With a hosted PBX solution, you can add lines whenever needed at a low flat rate. This can greatly reduce your setup and maintenance costs as your company grows.
Innovative
A Private Branch Exchange, or PBX, is a telephonic switching system that connects phone lines to an organization’s internal network. Early PBX systems were expensive, so they were only used by larger organizations.
With hosted PBX solutions, these costs are eliminated as the PBX is moved to a cloud server and maintained by your service provider. This cuts down on installation, equipment and maintenance costs while also enabling businesses to have their phone system accessible from any device with an Internet connection.
Unlike traditional PBXs, a cloud-based PBX has seamless, constant updates and new functionality built into the subscription cost. This is a critical feature for businesses that rely on the ability to keep up with technology advancements.